How Do I Login for the First Time?

Members: Once you click the “do not have a login,” link enter your scan code (found on your membership card), and your date of birth. Follow the prompts, and your login credentials will be emailed to the email address associated with your account. Once you login with the use name and password, you will be prompted to update the password to something you will use into the future. If you did not have an email address associated with your account, you will need to update that with our member relations team in person, or over the phone.

Non Members: Use the “Become a Guest” button to get started with the non member account process. Enter the required information at the first screen, and follow the prompt. If you’ve never entered Family Wellness as a guest or registered for programs before, you will be prompted to enter in the information needed to create your guest account, including login information for future access. If you are registering for any youth programs, including Swim School, be sure to include the information of the program participants as Sub Accounts.

If you are already in our system, you will be able to verify the account information and have your online credentials sent to you. Do that by selecting a verification identification method and providing the corresponding information. Once verified, online credentials will be send to the email address on file. You need to have an active email address associated with your account to generate your own login credentials. If you aren’t sure if you have an active email address associated with your account, please update that information at our front desk or call 701.234.2400 for assistance.

Once you have a login username and password, you can login under the “Already an existing member” login area.