Login

Welcome to the Family Wellness online services page! Please use the links below to help you create and access your online account. With your online account, you will be able to update billing and contact information, schedule racquetball reservations, register for programs (including Swim School), generate attendance reports, and more!

Please Note: In order to retrieve your login credentials, you must have provided an email address at membership sign up. If you have not, please update that information in person at the Family Wellness Front Desk.

Downloaded the Mobile App? You will login to our new mobile app with the same credentials used for Online Services. If you don’t have a login, click “Login” below, then “Do not have a login.” (You will need your member number and date of birth to email a login username and password to the email address you have on file. Find your member number on your membership card, or ask the front desk! Call during business hours 701.234.2400).

Login Here


Need Help? Take a look through the FAQ section below or use the following links.

FAQs

What Can I do When I Login?

Members: Family Wellness Members can update contact information (including billing info), schedule racquetball reservations, view account history, and have preferred access and rates to programs and camps. Members can also use their login information to use the Family Wellness Mobile App, which also features group fitness class calendar and scan code capabilities. 

Non Members: Family Wellness Guests can create guest accounts, edit contact information, view account history, and register for camps and programs. 

How Do I Login for the First Time?

Members: Once you click the “do not have a login,” link enter your scan code (found on your membership card), and your date of birth. Follow the prompts, and your login credentials will be emailed to the email address associated with your account. Once you login with the use name and password, you will be prompted to update the password to something you will use into the future. If you did not have an email address associated with your account, you will need to update that with our member relations team in person, or over the phone.

Non Members: Use the “Become a Guest” button to get started with the non member account process. Enter the required information at the first screen, and follow the prompt. If you’ve never entered Family Wellness as a guest or registered for programs before, you will be prompted to enter in the information needed to create your guest account, including login information for future access. If you are registering for any youth programs, including Swim School, be sure to include the information of the program participants as Sub Accounts.

If you are already in our system, you will be able to verify the account information and have your online credentials sent to you. Do that by selecting a verification identification method and providing the corresponding information. Once verified, online credentials will be send to the email address on file. You need to have an active email address associated with your account to generate your own login credentials. If you aren’t sure if you have an active email address associated with your account, please update that information at our front desk or call 701.234.2400 for assistance.

Once you have a login username and password, you can login under the “Already an existing member” login area. 

Questions? Give us a call at 701.234.2400 or send us an email at FamilyWellnessFargo@sanfordhealth.org and we’ll get back to you as soon as possible, or use this OLS Troubleshooting Guide of existing issues with solutions. Your issue not on the list? Let us know so we can find a solution!