Privacy Policy

Family Wellness, L.L.C. (Fargo) Online Privacy Policy

Overview

This privacy policy will advise you about Family Wellness L.L.C.’s guidelines concerning the use of your personal information, including, without limitation, the reasonable efforts Family Wellness, L.L.C. makes to protect your personal information in accordance with these guidelines, and about what choices you have concerning the use of such information. Please read this policy carefully. Family Wellness, L.L.C. may need to change this policy from time to time in order to address new issues and reflect changes on its websites. Family Wellness, L.L.C. will post those changes here so that you will always know its policies regarding what information it gathers, how it might use that information, and whether it will disclose that information to anyone. Please refer back to this policy regularly.

Family Wellness, L.L.C. keeps your personal information private by:

  • Not selling your information—You have entrusted Family Wellness, L.L.C. with your personal information, and it is committed to using it wisely. Family Wellness, L.L.C. will not sell your personal information to anyone, for any reason, at any time.
  • Using firewalls and encryption—Family Wellness, L.L.C. uses firewalls and encryption technology to protect personal information on its computer systems.
  • Restricting who has access to your information—Family Wellness, L.L.C. takes precautions to ensure that your internet account and personal information are accessible only by employees who are authorized to have access to your personal information and others as set forth in this policy.

Please note that sending an email directly to an email address that is found on these websites is not considered secure.
If you have any questions or concerns about this privacy policy, please contact customer service at:
Family Wellness, L.L.C.
2960 Seter Parkway
Fargo, ND 58104
familywellnessfargo@sanfordhealth.org
701-234-2400

Scope of Privacy Policy

This policy applies to your use of these websites. This policy does not apply to your use of unaffiliated websites to which these websites only link. Family Wellness, L.L.C. is not responsible for the privacy practices on other websites when you leave its websites. Family Wellness, L.L.C. encourages you to be aware of and read the privacy statements of those websites to ensure your privacy and confidentiality.

Personal Identification Information

Family Wellness, L.L.C. may request personal identification information from you (such as last name, age, address, email address, children’s names and ages) in connection with your use of, or participation in registration for membership, classes, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or additional information, and in connection with other activities, services or resources it makes available on any of its websites. Family Wellness, L.L.C. will use the personal information as it sees fit to conduct these activities and may contact you based on the information you provide online whether in connection with your registration or in such places as the above described forums within the parameters of this policy. In all of these cases, Family Wellness, L.L.C. will collect personal identification information from you only if you voluntarily submit such information to it. Except as otherwise provided in this policy, Family Wellness, L.L.C. will reasonably endeavor to ensure that it never intentionally discloses any personal identification information to any third party without having received your permission (through opt-in or similar procedures) except as provided for herein or otherwise as permitted or required under law. Family Wellness, L.L.C. does not rent or sell personal identification information to outside marketers. In certain circumstances, Family Wellness, L.L.C. may share personal identification information with trusted service providers that need access to your information to provide operational or other support services or it may share this aggregate statistical information with other third parties; to ensure the confidentiality and security of this information, service providers must agree to safeguard all information in strict compliance with this policy. Family Wellness, L.L.C. may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when it otherwise believes in good faith that the law requires it.

Non-Personal Identification Information

Family Wellness, L.L.C. collects non-personal identification information without limitation, through the use of the following types of methodology:

  • “Cookie” technology: A “cookie” is an element of data that a website can send to your browser, which may then store it on your system.
  • “IP address tracking”: An IP address is a number that is assigned to your computer when you are on the internet. When you request pages from Family Wellness, L.L.C.’s websites, its servers log your IP address.
  • “Web beacons”: A Web beacon, or “clear gif,” is a small graphic image on a webpage or web-based document that a website can use to determine information about a user.

Non-personal identification information might include the browser you use, the type of computer, technical information about your means of connection to Family Wellness, L.L.C.’s websites (such as the operating systems and the internet service providers utilized), and other similar information. Family Wellness, L.L.C.’s systems may also automatically gather information about the areas you visit and search terms you utilize on its websites and about the links you may select from within its websites to other areas of the World Wide Web or elsewhere online.
Family Wellness, L.L.C. uses such information for its business purposes, and, in particular, primarily to administer the websites, and, in the aggregate, to what technologies are being used so that it may continually improve its websites.

Privacy of Children

Family Wellness, L.L.C. recognizes the importance of protecting the privacy of young children online and complies with the Children’s Online Privacy Protection Act of 1998 (COPPA). As such, Family Wellness, L.L.C. does not knowingly collect or solicit personal information from children under 13. It is possible that by fraud or deception Family Wellness, L.L.C. may receive information from children under 13. If it is notified of this, it will take immediate action to obtain parental consent or remove the information from its servers. You can notify customer service at:
Familywellnessfargo@sanfordhealth.org
701-234-2400

Payments and Donations

When you make a payment or donation, Family Wellness, L.L.C. collects only enough information to process your payment or donation and does not use the information for any other purpose. Your payment information is transmitted to Family Wellness, L.L.C. using a secure internet method that helps ensure the privacy of this information. During the time your payment information resides on Family Wellness, L.L.C. computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.Payments or donations should never be sent to email addresses found on these websites or otherwise, as email is not secure.

Refund Policy

Online registration for programs and services follows the same policy as in person or phone registrations. If you must cancel, Family Wellness, L.L.C. can give a full credit gift certificate only if you notify its office at least 24 hours prior to the first class. Credits after the first class has begun will be given only in extreme circumstances and will be subject to a $5 processing fee. In the unlikely event that your program or class is cancelled by Family Wellness, L.L.C., it will give a full refund.

Shipping Policy

Family Wellness, L.L.C. is a service organization and does not sell material goods over the internet. As a result, it does not do any shipping.

Choice/Opt-Out

If you “opt-in” to receive information from Family Wellness, L.L.C., you can change your mind later. If at any time you would like to stop receiving such information or opt-out of a feature, you may change your options by contacting familywellnessfargo@sanfordhealth.org.
You should be aware, however, that it is not always possible to completely remove or modify information in Family Wellness, L.L.C. databases and servers, although it will always make reasonable efforts to do so upon your request, and it may be unable to have your information removed from the records of any third party who has been provided with your information in accordance with this policy.

Consent to Transfer

The websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to Family Wellness, L.L.C. will be transferred to the United States. By using these websites, participating in any of Family Wellness, L.L.C. services and/or providing it with your information, you consent to this transfer.

Your Acceptance of this Policy

By using any of Family Wellness, L.L.C. websites, you consent to the collection and use of your information as outlined in the privacy policy and signify your acceptance of the privacy policy and your understanding of the scope and limitations of the protections provided under the privacy policy. If you do not agree to the privacy policy, please do not use Family Wellness, L.L.C. websites. Your continued use of the websites following the posting of changes to these terms will mean that you accept those changes.